Frequently Asked Questions

WHO IS ELIGIBLE FOR A FREE IN-HOME ENERGY CONSULTATION?

All Montebello and Bell Gardens homeowners or renters can sign up to receive a free in-home energy consultation through the MUSD Energy Ambassador program regardless of income level. Residents should have at least six months of energy utility data to receive the full benefits of the MUSD Energy Ambassador program.

WHAT CAN I EXPECT DURING A IN-HOME ENERGY CONSULTATION?

During the in-home energy consultation you will meet with an experienced home consultant and trained high school student Energy Ambassadors who will conduct a thorough assessment of your home’s energy usage. An examination of your past energy bills is included. Using your past energy data, reports will be presented summarizing your electricity and natural gas usage.

The Energy Ambassadors will complete a room-by-room assessment of your home, identifying the high use areas and evaluating what measures can be taken to make your home more energy efficient. Daily habits, appliances and electronics, and lighting will all be included in the assessment.

After the in-home energy consultation, you will receive a summary report to share with your family. The report includes a breakdown of your energy usage, efficiency measures to implement to solve your home’s energy problems, and all available rebate programs. The consultation takes about an hour and a half.

For more information about our FREE home visits, please click here.

HOW DO I PREPARE FOR THE IN-HOME ENERGY CONSULTATION?

To get the most out of your in-home energy consultation you’ll need to link your energy utility accounts using our software tools. We’ll send you directions so that you can do this in advance. And if that is not convenient, just set aside a few recent energy bills. If you need assistance please call us at 1-800-314-5997.

PRIVACY POLICY

Details on the privacy policy for the MUSD Energy Ambassador program are here. Your utility data is never shared with a third party. Program reports include a summary of aggregated data from all participants; individual data is never shared. No products or services are sold during or after the in-home energy consultation.

WHY IS THIS FREE PROGRAM BEING OFFERED?

Through its work with other cities, ENGIE Services U.S. has learned that cities face a perennial challenge in building momentum for local economic development and local workforce programs. In response, ENGIE Services U.S. developed a suite of services, known as The Capacity Project. The MUSD Energy Ambassador program is a locally-branded offering of The Capacity Project.

ARE ANY SCHOOL DISTRICT FUNDS BEING SPENT ON THIS PROGRAM?

No, the MUSD Energy Ambassador program is fully funded by ENGIE Services U.S. from an internal budget for community development in Southern California.